Shipping & Returns
Shipping
Free Standard Shipping
We offer free standard shipping on all orders within the United States. No minimum purchase required.
Processing Time
Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order ships.
Delivery Time
Standard delivery typically takes 7–14 business days after processing. Times may vary depending on location and carrier conditions.
Returns & Refunds
30-Day Satisfaction Guarantee
We want you to love your Calori™ Heated Wrap. If you're not completely satisfied, you have 30 days from delivery to request a return.
How to Return
- Email us at support@calori.com with your order number
- We'll send you a return shipping label
- Pack the item in its original packaging
- Drop it off at your nearest carrier location
Refund Processing
Once we receive your return, refunds are processed within 5–7 business days to your original payment method.
Conditions
Items must be in unused or gently used condition. Damaged or heavily used items may not qualify for a full refund.